Social Listening
For this assignment I chose Dutch Bros Coffee. Mostly what I found through comments on social media posts is that people want this company to open new shops in their hometowns. A lot of positive feedback in the comment sections. What interested me about this company is that I work for them, so I know a thing or two about them however I don't know to much about their marketing process. The Value Proposition of this company, is not just their product the coffee. It is the experience they offer. This is a company in which their sole purpose is to provide the customer with an amazing experience every time. Not only that it is encouraged to connect with your regulars and try and provide that hometown coffee shop feel no matter where you are. Specific Things: A comment encouraging Dutch Bros to come to their area. A customer stating how they wished they had seen the window ad to try the new great drink. A customer sharing their favorite drink with everyone. As you